FAQs

Our aim is to offer as many dietary restrictions and combinations as possible. We are always on the lookout for restaurants that get have inclusive menus so we can expand your choice. At the moment we have restaurants that offer Coeliac and allergy safe foods, Vegan, Keto, Paleo and many others.

It's really simple. On your profile, select your restrictions. Choose your cuisine and let us do the rest. We'll present to you individual menu items so you can choose which restaurant suits you best. You can even add friends and family members with their own profile so the whole group is happy.

YES! You can choose as many restrictions as you like, though, please bear in mind, the more restrictions you select the fewer options there may be in a given town. If you are Gluten free, you can choose the level of preparation that suits you best.

Our system is live, so whenever a restaurant updates their menu it will change in the app. We require restaurants to update their menu as changes are made and to review frequently.

Right now - Nothing! The app will be free while we complete testing in New Zealand. We then hope to offer a free with ads service and a premium no add service. This may change depending on how things work out.

Now! We currently have restaurants in Christchurch, Auckland and Mt Maunganui.

We can't wait to join you! We take our commitment to safety seriously so we don't allow restaurants to simply sign up. We are in touch with each and every one to ensure they are a good fit for our community. If you want to see us in your area, let us know. We need a minimum of 5 restaurants in a town so we can offer a range of options to our users. Email choice@eatchoice.nz and put the subject line WHERE ARE YOU?

We take food safety very seriously. If you believe your food was contaminated please email us at choice@eatchoice.nz with CONTAMINATED in the subject heading. Our investigation procedure is to pass your concerns on to the restaurant to and give them an opportunity to respond. Based on the outcome, we may require a restaurant undertakes independent training or could be removed from the service for a determined period. Cynical or repeated breaches may result in permanent bans from the service. Meal refunds are at the discretion of the restaurant at all times.

Accusations designed to harass will result in a permanent ban.

Please note, as Eat Choice Ltd is not involved at any stage of food preparation, we do not take any responsibility for any food safety incidents.

PLEASE ENSURE YOU COMMUNICATE ANY DIETARY REQUIREMENTS DIRECTLY TO THE RESTAURANT BEFORE ORDERING.

If you are having trouble with the App - email us at choice@eatchoice.nz with TECHNICAL HELP in the subject line and one of the team will get right on it.